What is your MOQ (Minimum Order Quantity)?
Our MOQ varies by product, typically starting from a few hundred pieces per SKU for standard wholesale orders. We support mixed-style and mixed-carton orders, which can help lower the threshold for each individual style. Please contact us with the specific products you’re interested in, and we’ll confirm the exact MOQ for your order.
What payment methods and trade terms do you accept?
We accept T/T (bank transfer) as our primary payment method. A common arrangement is 30% deposit upon order confirmation, with the balance paid before shipment. We support FOB and EXW trade terms; other terms such as CIF can be discussed based on your shipping preference.
Can I get a sample before placing a bulk order?
Yes, samples are available for most products. Sample costs and shipping fees are typically covered by the buyer. Please contact us with the specific item(s) you’d like to sample, and we’ll provide pricing and delivery details.
What certifications do your products have?
Our factory holds certifications relevant to major international markets, including EN71 (European safety standard for toys), ASTM F963 (U.S. toy safety standard), and CE marking. We can provide certification documents upon request for specific products.
Do you support OEM/ODM and customization?
Yes, we support OEM and ODM services, including custom packaging, logo printing, and product modifications. Minimum quantities and lead times for customized orders may vary — please reach out with your specific requirements for a detailed quote.
What is your production and shipping lead time?
Standard production lead time is typically 40–60 days, depending on order quantity and whether customization is involved. Shipping time varies based on destination and shipping method (sea freight, air freight, or express). We’ll provide an estimated timeline once your order details are confirmed.
Can I mix different products in one container/order?
Yes, we support mixed-product orders. With our wide product range across multiple categories, you can combine different styles and categories to fill a container or meet your order requirements efficiently.